Frequently Asked Questions

Cross-border VAT recovery is the process of reclaiming VAT paid on business expenses in jurisdictions outside of Canada. Brisleno guides clients through documentation, local regulations and submission deadlines to optimize eligible refunds.

Businesses registered for VAT in Canada or abroad that have incurred VAT on qualifying expenses can pursue refunds. Eligibility depends on local tax rules, the nature of expenses and compliance with each country’s submission requirements.

Processing times vary by jurisdiction but generally range from 3 to 9 months. Brisleno monitors each application, follows up with tax authorities and provides regular status updates to keep clients informed.

Typically, copies of invoices showing VAT paid, proof of business registration and travel or business purpose documentation are needed. Brisleno’s team reviews all paperwork to ensure completeness before filing.

Yes. Brisleno has experience managing VAT recovery in various regions, including the EU, the UK, Japan and Australia. We adapt to local rules to streamline the refund process.

Our fee structure is transparent and based on a percentage of the recovered VAT. There are no upfront service charges, and clients receive detailed invoices reflecting any government fees and our service fee.

Absolutely. Clients can log in to the Brisleno portal on brislenix.com to view real-time updates, download submitted documents and receive notifications at each milestone of the recovery process.

Brisleno remains available for follow-up actions, clarifications with tax authorities and adjustments if additional information is requested. Our team ensures your claim stays on track until completion.

Simply complete the request form on brislenix.com/contact or call +14163765487. One of our specialists will schedule a consultation and outline the next steps based on your business profile.