Terms of Service for Brisleno

Introduction

Welcome to Brisleno, operating at brislenix.com. These Terms of Service are effective in 2025 and govern your use of our Cross-Border VAT Recovery and International Refund Assistance Services, info products, and goods.

1. Services

Brisleno offers VAT recovery assistance relating to cross-border tax reclaim submissions and related support services.

2. Info Products

We provide digital materials including guides, templates, and training modules to assist users in understanding and managing VAT recovery processes.

3. Goods

Our goods section includes physical items such as documentation kits and related merchandise.

4. Pricing and Payment

Prices are clearly displayed at the time of purchase. Payment is due in full upon placing an order. Accepted methods are indicated on the website.

5. Refund Policy

Services

If you cancel a standard service at least 14 days before its start date, you are entitled to a full refund using your original payment method. If the assistance process has begun, we will issue a prorated credit for unused portions within 10 business days.

Info Products

Digital materials can be fully refunded within 7 days of download provided no significant portion has been accessed. Submit a request via Contact Form.

Goods

Physical items may be returned within 30 days of receipt in original condition. Purchasers are responsible for return shipping unless the item is defective. Credits will be issued after inspection.

6. Transfer of Services

Transfer of a purchased service to another party is allowed if requested in writing at least 7 days before the service start date. The new participant must satisfy eligibility criteria.

7. No-Refund Cases

Customized consulting packages and expedited claims are non refundable once processing has begun due to resource allocation. This policy is disclosed prior to purchase.

8. Contact Information

For questions or assistance, contact us at:

Address: 301 Front Street West, Toronto, ON M5V 2T6, Canada
Phone: +14163765487
Business ID: 637547529

Use our Contact Form for inquiries.