Privacy Policy for Brisleno

Effective Date: January 1, 2025

Brisleno (we, us, our) operates the website at brislenix.com and provides cross-border VAT recovery and international refund assistance services. This policy outlines how we handle your personal information.

Information We Collect

We collect information you provide directly, including:

• Contact details such as name, email address, phone number;
• Business identification number (Business ID 637547529) and company details;
• Billing and tax-related data to assist with VAT recovery;
• Any documents or receipts you upload to support your refund claims.

How We Use Your Information

We process your data to:

• Assist with cross-border VAT recovery and refund claims;
• Communicate with you about progress and updates;
• Maintain records to comply with legal requirements;
• Improve our services and website functionality.

Data Sharing and Disclosure

We do not sell or rent your personal information. We may share data with:

• Tax authorities or government agencies as required by law;
• Professional advisors or service providers who assist us with operation of the website and service delivery;
• Parties involved in a merger, acquisition, or sale of assets, subject to confidentiality obligations.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our site. Cookies help us:

• Remember your preferences and settings;
• Understand how you use our website to improve its performance;
• Provide secure login and session management.

You can control cookie use through your browser settings and opt out of certain tracking technologies. Blocking cookies may affect some features of our site.

GDPR Compliance

If you are located in the European Economic Area (EEA), you have the right to:

• Access the personal data we hold about you;
• Request correction or deletion of your personal data;
• Restrict or object to our processing of your data;
• Receive a copy of your data in a portable format;
• Lodge a complaint with a supervisory authority.

To exercise these rights, please contact us. We will respond within one month of your request, in accordance with legal requirements.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, or destruction.

Data Retention

We retain your personal data for as long as needed to fulfill the purposes described in this policy and to comply with legal obligations.

International Transfers

Your information may be transferred to and processed in Canada or other countries where our service providers are located. We ensure that adequate safeguards are in place to protect your data.

Contact Information

If you have any questions or concerns about this Privacy Policy, please reach out to us:

Brisleno
301 Front Street West, Toronto, ON M5V 2T6, Canada
Phone: +14163765487

Business ID 637547529